RESTORATION · WATER DAMAGE CALLS
Water-loss calls, captured the moment they come in.
Leaks, floods, and water-loss calls are some of the most time-sensitive calls a restoration company receives. Nightshift captures the details, screens for urgency, and routes the call into your process, day or night.
What happens on a water-damage call
Nightshift gathers the caller's location, contact information, and a description of the water loss, then applies the urgency and escalation rules you've approved. Genuinely urgent calls move to dispatch. Routine requests move to scheduling. We focus on customer communication and information gathering, not technical restoration advice.
Built for water-loss calls
Leaks, floods, and water damage, captured with the right details.
Urgency, your way
Screened using the criteria you’ve approved, not a generic script.
Routed to your process
Urgent calls dispatch. Routine calls schedule, on your rules.