A failed water heater is one of the most time-sensitive calls a plumbing company receives. Nightshift captures the details, screens for urgency, and routes the call into your process, day or night.
Nightshift takes down the caller’s location, contact information, and a description of the water heater issue, then follows the urgency rules you’ve approved. Calls that qualify as urgent go to dispatch. Everything else gets scheduled. Nightshift handles the call itself, not technical plumbing advice.
No hot water and heater failures, captured with the right details.
Screened using the criteria you’ve approved, not a generic script.
Urgent calls dispatch. Routine calls schedule, on your rules.