Move-in and move-out cleaning requests are time-sensitive calls a cleaning company receives. Nightshift captures the details, screens for urgency, and routes the call into your process, day or night.
Nightshift gathers the caller's location, contact information, and a description of the request, then applies the scheduling and escalation rules you've approved. Genuinely urgent requests move to dispatch. Routine requests move to scheduling. We focus on customer communication and information gathering, not cleaning estimates.
Move-in and move-out requests, captured with the right details.
Screened using the criteria you’ve approved, not a generic script.
Urgent calls dispatch. Routine calls schedule, on your rules.