CLEANING SERVICES · RESCHEDULE CALLS
Reschedule calls, captured the moment they come in.
Missed and reschedule requests are common calls a cleaning company receives. Nightshift captures the details, screens for urgency, and routes the call into your process, day or night.
What happens on a reschedule call
Every call about request starts the same way: Nightshift gathers the caller’s location, contact details, and a description of what’s happening, then applies your approved escalation rules. Urgent calls escalate to dispatch. Routine ones get scheduled. Nightshift manages the call, not cleaning estimates.
Built for reschedule calls
Missed and reschedule requests, captured with the right details.
Urgency, your way
Screened using the criteria you’ve approved, not a generic script.
Routed to your process
Urgent calls dispatch. Routine calls schedule, on your rules.