Getting a fire or smoke-damaged property stabilized fast is an urgent call a mitigation company receives. Nightshift captures the details, screens for urgency, and routes the call into your process, day or night.
Nightshift gathers the caller's location, contact information, and a description of the damage, then applies the urgency and escalation rules you've approved. Genuinely urgent calls move straight to dispatch for stabilization. Routine requests move to scheduling. We focus on customer communication and information gathering, not technical mitigation advice.
Fire and smoke damage, captured with the right details for fast stabilization.
Screened using the criteria you’ve approved, not a generic script.
Urgent calls dispatch. Routine calls schedule, on your rules.