Containing a biohazard situation fast is one of the most urgent calls a mitigation company receives. Nightshift captures the details, screens for urgency, and routes the call into your process, day or night.
Nightshift gathers the caller's location, contact information, and a description of the situation, then applies the urgency and escalation rules you've approved. Genuinely urgent calls move straight to dispatch for containment. Routine requests move to scheduling. We focus on customer communication and information gathering, not technical mitigation advice.
Biohazard situations, captured with the right details for fast containment.
Screened using the criteria you’ve approved, not a generic script.
Urgent calls dispatch. Routine calls schedule, on your rules.