Faulty outlets and wiring issues are common calls an electrical company receives. Nightshift captures the details, screens for urgency, and routes the call into your process, day or night.
Nightshift takes down the caller’s location, contact information, and a description of the issue, then follows the urgency rules you’ve approved. Calls that qualify as urgent go to dispatch. Everything else gets scheduled. Nightshift handles the call itself, not technical electrical advice.
Faulty outlets and wiring concerns, captured with the right details.
Screened using the criteria you’ve approved, not a generic script.
Urgent calls dispatch. Routine calls schedule, on your rules.