LOCKSMITHS · LOCKOUT CALLS
Lockout calls, captured the moment they come in.
Lockouts are one of the most time-sensitive calls a locksmith company receives. Nightshift captures the details, screens for urgency, and routes the call into your process, day or night.
What happens on a lockout call
Nightshift gathers the caller's location, contact information, and a description of the lockout, then applies the urgency and escalation rules you've approved. Genuinely urgent calls move to dispatch. Routine requests move to scheduling. We focus on customer communication and information gathering, not technical locksmith advice.
Built for lockout calls
Home, auto, and business lockouts, captured with the right details.
Urgency, your way
Screened using the criteria you’ve approved, not a generic script.
Routed to your process
Urgent calls dispatch. Routine calls schedule, on your rules.