Break-ins and security repair requests are urgent calls a locksmith company receives. Nightshift captures the details, screens for urgency, and routes the call into your process, day or night.
Every call about damage starts the same way: Nightshift gathers the caller’s location, contact details, and a description of what’s happening, then applies your approved escalation rules. Urgent calls escalate to dispatch. Routine ones get scheduled. Nightshift manages the call, not technical locksmith advice.
Break-ins and security repairs, captured with the right details.
Screened using the criteria you’ve approved, not a generic script.
Urgent calls dispatch. Routine calls schedule, on your rules.