PLUMBING · BURST PIPE CALLS
Burst-pipe calls, captured the moment they come in.
Burst pipes and major leaks are some of the most time-sensitive calls a plumbing company receives. Nightshift captures the details, screens for urgency, and routes the call into your process, day or night.
What happens on a burst-pipe call
Nightshift gathers the caller's location, contact information, and a description of the leak, then applies the urgency and escalation rules you've approved. Genuinely urgent calls move to dispatch. Routine requests move to scheduling. We focus on customer communication and information gathering, not technical plumbing advice.
Built for burst-pipe calls
Leaks and burst pipes, captured with the right details.
Urgency, your way
Screened using the criteria you’ve approved, not a generic script.
Routed to your process
Urgent calls dispatch. Routine calls schedule, on your rules.