PLUMBING · CLOGGED DRAIN CALLS
Clogged-drain calls, captured the moment they come in.
Clogged drains and backups are some of the most common calls a plumbing company receives. Nightshift captures the details, screens for urgency, and routes the call into your process, day or night.
What happens on a clogged-drain call
When a call about the clog comes in, Nightshift collects the caller’s location, contact details, and what’s happening, then checks it against the escalation rules you’ve approved. Truly urgent situations move straight to dispatch. Everything else moves to scheduling. Nightshift handles the intake and communication, not technical plumbing advice.
Built for clogged-drain calls
Slow drains and full blockages, captured with the right details.
Urgency, your way
Screened using the criteria you’ve approved, not a generic script.
Routed to your process
Urgent calls dispatch. Routine calls schedule, on your rules.