Panel failures and burning smells are some of the most urgent calls an electrical company receives. Nightshift captures the details, screens for urgency, and routes the call into your process, day or night.
Every call about panel issue starts the same way: Nightshift gathers the caller’s location, contact details, and a description of what’s happening, then applies your approved escalation rules. Urgent calls escalate to dispatch. Routine ones get scheduled. Nightshift manages the call, not technical electrical advice.
Panel failures and urgent electrical hazards, captured with the right details.
Screened using the criteria you’ve approved, not a generic script.
Urgent calls dispatch. Routine calls schedule, on your rules.