Active infestations are some of the most urgent calls a pest control company receives. Nightshift captures the details, screens for urgency, and routes the call into your process, day or night.
Nightshift gathers the caller's location, contact information, and a description of the issue, then applies the urgency and escalation rules you've approved. Genuinely urgent calls move to dispatch. Routine requests move to scheduling. We focus on customer communication and information gathering, not technical pest control advice.
Active infestations, captured with the right details.
Screened using the criteria you’ve approved, not a generic script.
Urgent calls dispatch. Routine calls schedule, on your rules.