Mold concerns and inspection requests are common calls a mitigation company receives. Nightshift captures the details, screens for urgency, and routes the call into your process, day or night.
Nightshift gathers the caller's location, contact information, and a description of the concern, then applies the urgency and escalation rules you've approved. Genuinely urgent calls move to dispatch. Routine requests move to scheduling. We focus on customer communication and information gathering, not technical mitigation advice.
Mold concerns and inspection requests, captured with the right details.
Screened using the criteria you’ve approved, not a generic script.
Urgent calls dispatch. Routine calls schedule, on your rules.