HVAC · NO AC CALLS
No-AC calls, captured the moment they come in.
A failed cooling system is one of the most time-sensitive calls an HVAC company receives. Nightshift captures the details, screens for urgency, and routes the call into your process, day or night.
What happens on a no-AC call
When a call about the cooling issue comes in, Nightshift collects the caller’s location, contact details, and what’s happening, then checks it against the escalation rules you’ve approved. Truly urgent situations move straight to dispatch. Everything else moves to scheduling. Nightshift handles the intake and communication, not technical HVAC advice.
Built for no-AC calls
Cooling system failures, captured with the right details.
Urgency, your way
Screened using the criteria you’ve approved, not a generic script.
Routed to your process
Urgent calls dispatch. Routine calls schedule, on your rules.