Recurring service requests are common calls a cleaning company receives. Nightshift captures the details, screens for urgency, and routes the call into your process, day or night.
When a call about the request comes in, Nightshift collects the caller’s location, contact details, and what’s happening, then checks it against the escalation rules you’ve approved. Truly urgent situations move straight to dispatch. Everything else moves to scheduling. Nightshift handles the intake and communication, not cleaning estimates.
Recurring service scheduling, captured with the right details.
Screened using the criteria you’ve approved, not a generic script.
Urgent calls dispatch. Routine calls schedule, on your rules.