PLUMBING · SEWER BACKUP CALLS
Sewer-backup calls, captured the moment they come in.
Sewer backups are some of the most urgent calls a plumbing company receives. Nightshift captures the details, screens for urgency, and routes the call into your process, day or night.
What happens on a sewer-backup call
Every call about backup starts the same way: Nightshift gathers the caller’s location, contact details, and a description of what’s happening, then applies your approved escalation rules. Urgent calls escalate to dispatch. Routine ones get scheduled. Nightshift manages the call, not technical plumbing advice.
Built for sewer-backup calls
Sewer and drain-line backups, captured with the right details.
Urgency, your way
Screened using the criteria you’ve approved, not a generic script.
Routed to your process
Urgent calls dispatch. Routine calls schedule, on your rules.