ROOFING · STORM AND LEAK CALLS
Storm and leak calls, captured the moment they come in.
Storm damage and active leaks are some of the most time-sensitive calls a roofing company receives. Nightshift captures the details, screens for urgency, and routes the call into your process, day or night.
What happens on a storm or leak call
Nightshift gathers the caller's location, contact information, and a description of the damage, then applies the urgency and escalation rules you've approved. Genuinely urgent calls move to dispatch. Routine requests move to scheduling. We focus on customer communication and information gathering, not technical roofing advice.
Built for storm and leak calls
Storm damage and active leaks, captured with the right details.
Urgency, your way
Screened using the criteria you’ve approved, not a generic script.
Routed to your process
Urgent calls dispatch. Routine calls schedule, on your rules.