ROOFING · DISPATCH
Fast-moving calls, routed your way.
Nightshift routes urgent calls to your on-call team or dispatch process using the escalation rules, contacts, service areas, and emergency criteria you've already put in place.
How dispatch works
You've already defined what's an emergency, who gets notified, and how. Nightshift sticks to that: gathering the caller's information, applying your escalation rules, and passing the details to your on-call contact. No guesswork, no improvising, just your process run the same way every time.
Your escalation rules
You define what’s urgent, who’s notified, and how it happens.
Service-area aware
Routing respects the service areas and coverage you’ve set.
Consistent, every time
The same process runs the same way. No guessing, no improvising.